Hello everyone , so glad I found this site !!!!
I just purchase a house, I decided to install new wood floor throughout the first floor to match the oak that was already install in the foyer.
so
it's been 2 months, and my children had splinters from the wood,
-in many places I notice more splits and cracks on the wood ( which are potential splinters for us) .
- plus all over the first floor there is a lot of stair steps / lightning ...
- I also drop my cellphone and it made a dent on the floor, everything we drop, even my 1 year old son's cup, makes a dent on the floor
The company wants to replace some of the planks . Is this even possible since it's an interlock style wood?
I doubt that would take care of the problem ....
is it the quality of the wood ?
what other solution do I have ?
Should I let them come and do a partial replacement or a total replacement?
please help I feel cheated![upset]()
edited by nina2014 on 6/9/2014
I just purchase a house, I decided to install new wood floor throughout the first floor to match the oak that was already install in the foyer.
so
it's been 2 months, and my children had splinters from the wood,
-in many places I notice more splits and cracks on the wood ( which are potential splinters for us) .
- plus all over the first floor there is a lot of stair steps / lightning ...
- I also drop my cellphone and it made a dent on the floor, everything we drop, even my 1 year old son's cup, makes a dent on the floor
The company wants to replace some of the planks . Is this even possible since it's an interlock style wood?
I doubt that would take care of the problem ....
is it the quality of the wood ?
what other solution do I have ?
Should I let them come and do a partial replacement or a total replacement?
please help I feel cheated
edited by nina2014 on 6/9/2014