We recently had pre finished red oak installed in 4 areas. The company subbed out the work. We asked owner of store to come out because we have many areas with end to end not being even and spaces between boards over much of the floor. Owner said we didn't understand per finished hardwood and that the only way to have even floors was to sand and refinish. He said as long as a credit card could slide on the floor it was,ok and that cracks were normal as long as a quarter didn't fit into it. This is July and what will happen to these cracks come a cold winter. We don't want to have to sand and refinish a brand new floor. Should we have these problems? The picture just shows a small area of imperfections. These are all over all 4 areas.
edited by Kathye on 7/26/2014
edited by Kathye on 7/26/2014