I recently had hardwood floors installed in my house. They are white oak with a dark stain and a hard oil finish. The floors look great but I am concerned about the maintenance and was wondering if my experience is normal or not. Obviously this floor doesn't have a protective layer like a polyurethane floor would have and I understand that. So I have been careful about putting felt pads on furniture and to not drag anything across the floor. I am fine with that. But what happens is, if something is dragged on the floor even on felt pads, the stain starts to come off. Also, when I try to clean the floor using the natural oil soap the installer gave me for cleaning, and if I rub to hard, the stain will start to come off. Is this normal? I can't believe that this would be normal. Maybe my expectations are off, but I don't think this should be happening. Does anyone have any experience with natural oil finished floors that could help me?
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